New Utility Account

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Open a New Utility Account

To open a new utility account, visit us at the City Hall Customer Service window Monday - Friday between the hours of 8 am to 5 pm. Below you will find requirements for opening a utility account.

Residential Accounts

Please bring in the following items:

  • A completed Water and Sewer Service Application.
  • A government-issued photo ID with the correct property address.
  • Proof of residency such as a deed or a valid lease, either the Single Family Residential Lease or the Multi-Family Residential Lease. For rental tenants, leases must be completely filled out.
  • Your deposit payment. Deposit amounts are based on the meter size.  Please call Utility Billing Customer Service at (561) 243-7100, then Press 0 to verify your deposit amount. A $15 account activation fee will be assessed on your first bill.

 Water and Sewer Service Rates

Hours: Monday - Friday: 8:00 am - 5:00 pm

 Contact  
 Address  100 NW First Ave Delray Beach, FL 33444 (First Floor)
 Phone:   (561) 243-7100
 Fax:  (561) 243-7113
 Email:  UtilitiesCustomerService@mydelraybeach.com