The City of Delray Beach is proud of its diversity and is always interested in working on ways to make the City an even better place to live, work, and visit. The City will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. We are proactive in making programs and services accessible to all citizens and visitors.

Employment

The City of Delray Beach does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication

We will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in our programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

ADA Policies and Procedures

We will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in the City of Delray Beach offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Delray Beach, should contact the office of the ADA Coordinator as soon as possible, but no later than 48 hours before the scheduled event.

The ADA does not require the City of Delray Beach to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of the City of Delray Beach is not accessible to persons with disabilities should be directed to the ADA Coordinator.

The City of Delray Beach will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Website Accessibility Statement for the City of Delray Beach Website

The City of Delray Beach strives to maintain a website accessible to all visitors. We are continually improving the user experience for everyone by implementing relevant accessibility standards.

Conformance status 

The City of Delray Beach is committed to making its website's content accessible and user-friendly to everyone.  To meet this commitment, as of April 24, 2026, the City adheres to the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA criteria. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact the City’s ADA Coordinator and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

Have feedback or need help?

We welcome your feedback on the accessibility of the City of Delray Beach website. If you have specific questions or comments about the City's website or need assistance using specific features, please send us the Grievance Procedure contact information found on this page. If you're an individual or have a companion with a disability seeking access to City programs, services, activities, or facilities, visit our Accommodation Request Page.

Grievance Procedure

The City of Delray Beach Grievance Procedure was established to meet the requirements of the Americans with Disabilities Act of 1990. To file a grievance complaint, fill out the City of Delray Beach's Grievance Form. The complaint should be in writing and contain information about the alleged discrimination, such as the name, address, phone number of the complainant, and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

To file a Title II grievance, provide feedback on the City's website, or obtain information on accessibility options, please contact: Duane D'Andrea.

Contact

Duane D'Andrea

Human Resources Director / ADA Coordinator

Phone: (561) 243-7000 Ext. 7042

Email: dandread@mydelraybeach.com

Delray Beach City Hall

100 NW First Avenue, Delray Beach, FL 33444

1-800-955-8770 Florida Relay Service Number (Voice)