Accessible Delray Beach

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Americans with Disabilities Act

The City of Delray Beach is proud of its diversity and is always interested in working on ways to make the City an even better place to live, work, and visit. The City will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. We are proactive in making its programs and services accessible for all of its citizens and visitors.

Employment

The City of Delray Beach does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication

We will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in our programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

ADA Policies and Procedures

We will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in the City of Delray Beach offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Delray Beach, should contact the office of the ADA Coordinator, soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Delray Beach to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of the City of Delray Beach is not accessible to persons with disabilities should be directed to the ADA Coordinator.

The City of Delray Beach will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Grievance Procedure

To file a Title II grievance, please contact:

Jennifer E. Costello
City of Delray Beach ADA Coordinator
100 NW 1st Avenue
Delray Beach, FL 33444
costello@mydelraybeach.com
(561) 243-7203 x 7135
1-800-955-8770 Florida Relay Service Number (Voice)