Frequently Asked Questions

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  • Business Tax Receipts

    • Do I need a business tax receipt and how do I apply?

    • How do I renew my Business Tax Receipt and what are the penalty charges of I renew late?

    • How do I transfer my Business Tax Receipt, if I change my location, business name or owner?

    • May I operate my business out of my home?

    • What is the Business Tax Receipt fee? Do I need a safety inspection?

  • City Clerk

    • How can I access the Florida Statutes?

    • How can I contact the Florida Commission on Ethics?

    • How do I apply for an Advisory Board or Committee seat?

    • I have a Delray Beach address, but live outside the city limits. Who do I call for assistance in resolving a problem or have a question about services?

    • When are City Commission Meetings held?

    • When are municipal elections held?

    • When is the public able to comment during Commission Meetings?

    • Where do I go to Vote?

    • Where do I register to vote?

  • Code Enforcement

    • Can Code Enforcement handle situations such as trespassing, enforcing condominium or homowner association rules, parking illegally, or encroaching structures?

    • How do I report Code violations?

  • Education

    • What school will my child attend?

  • Fire Rescue

    • How can I learn more about the operations within the fire-rescue department?

    • How do I become a firefighter or paramedic with Delray Beach Fire Rescue?

    • I have Firefighter training/certification from another state. Is it transferable to Florida?

    • I was involved in an accident last week. Delray Beach Fire-Rescue transported me to the hospital. I need a copy of the report. How do I get this?

    • I was sent a bill for ambulance transport. Who do I call to ask questions about this bill?

    • What do I need to know if I have a fire hydrant near my home?

    • What should I do when an emergency vehicle is approaching with the lights and siren on?

    • Why are so many Fire-Rescue vehicles sent to a single family home fire?

    • Why do I see a unit responding with the lights and siren on then all of a sudden shut everything off and drive normal?

    • Why do I see fire trucks at Publix Supermarkets?

    • Why do so many people come to my medical emergency?

    • Why do we send a ladder truck to car accidents?

    • Will Delray Beach Fire-Rescue ever call to solicit money or donations?

  • Historic Preservation

    • Are there any economic incentives for rehabilitating a historic property?

    • As the owner of an historic property, will the City dictate to me what I can do with my property?

    • What makes a property "historic"?

    • Who can initiate the nomination of an individual property or district for "historic" designation?

  • Neighborhood & Community Services

    • What are your office hours?

    • What is the City Holiday schedule?

  • Neighborhood Services Division

    • Can I pick up an application for the first-time homebuyers program at City Hall?

    • How do I get more information about the different housing programs the City offers for my area?

    • Will the housing rehabilitation program cost me anything?

  • Parking

    • Can a person receive more than one ticket per day?

    • How do I contest a parking citation?

    • How do I purchase a beach parking permit?

    • Is it true I can only park on Atlantic Avenue for 3 hours?

    • What are the payment options?

    • What is Parkmobile?

    • What is the consequence for non-payment and how long after non-payment will this happen?

    • What is the late payment fee information?

    • What's the fee for unlawful parking (standard) violation?

    • Where do I pay a parking citation?

  • Parks and Recreation

    • Are dogs permitted on the beach or in any city park?

    • Are picnics and barbecue grills allowed on the beach? Are grills allowed in a park?

    • Can I have a wedding on the Beach?

    • Do we have any children's activities?

    • Does the Municipal Marina have a pump out station? What about a fuel pump?

    • How can I register my child for the Out of School Program?

    • How do I find out more information on Beach Parking Permits?

    • How do I find out more information on boat storage along the beach?

    • How do I go about getting a slip at the Marina?

    • How do I rent an athletic field?

    • How do you rent a cabana or beach umbrella?

    • How many public beaches are within Delray City Limits?

    • How much is the room rental at the Community Center and Pompey Park?

    • If I reserve the gazebo at Veterans Park, does this include the building near the gazebo?

    • If I reserve the pavilion, what do I do if there are people already there for the time I have reserved it?

    • Is fishing allowed on the beach?

    • Is nudity allowed at the beach?

    • May I have a night time event at any park?

    • May I reserve the whole park for a function?

    • May I set up chairs and/or a tent on the grass at Veterans Park?

    • What are the hours of operation for the Community Center?

    • What is a man-o-war and is it dangerous?

    • What is sea lice and is it dangerous?

    • What is the best method for removing tar from my feet or body?

    • What youth and/or adult sports activities are offered by the city?

    • What's the telephone number of Aqua Crest Pool?

    • Where am I allowed to have a ball game, play Frisbee, or fly a kite on the beach?

    • Where do I register my child(ren) for soccer or little league baseball?

    • Where is the Municipal Marina located?

    • Who do I speak to about having trees trimmed?

  • Pension Administration - Participants

    • Can a current employee purchase previous city service?

    • Can I borrow against my pension?

    • Can I change my option while participating in the DROP?

    • Can I purchase military time?

    • Does enrolling in the DROP require my employer to keep me employed for the participation period that I choose?

    • How do I receive my DROP account money?

    • How is the pension administered?

    • How long can I participate in the DROP?

    • I plan on retiring at the end of this fiscal year, what do I have to do and when?

    • If I get a raise while in the DROP, will that increase my monthly benefit?

    • If I leave the city, how do I get my contributions refunded?

    • What does vesting mean?

    • What happens when an active employee dies?

    • What if I terminate employment before reaching normal retirement?

    • What is Early Retirement?

    • What is normal retirement?

    • What is the Deferred Retirement Option Program (DROP)?

    • What is the retirement formula used to determine the amount of my monthly pension benefit?

    • What would happen if an active member became disabled?

    • Who is eligible to participate in the DROP?

    • Who is entitled to my DROP benefits if I should die while participating in the DROP?

    • Will I have to pay income tax on my disability benefits?

  • Pension Administration - Retirees

    • Can an employee continue city insurance coverage as a retiree?

    • Do the Pension Plans honor Qualified Domestic Relations Orders (QDRO's)?

    • How can I stop or change my deducted insurance premium?

    • How do I change my direct deposit account?

    • How do I change the deductions from my pension check?

    • How do I obtain income verification and how long does it take?

    • Is there a death benefit for retirees?

    • What is COLA?

    • Who do I have to notify of a change in my address?

    • Who should my family contact in the event of my death?

  • Planning & Zoning

    • Do I need a license to operate a business in the City of Delray Beach?

    • Do I need a permit to put up a sign?

    • How do I start a business in Delray Beach?

    • I am on a low start-up budget. I've checked into the requirements and there are some improvements needed that the owner is trying to pass on to me. Is there any way to get some of these requirements waived?

    • I need more space for my business and I want to add on to an existing structure. The property owner says it's okay. How do I get started?

    • I'd like to run my business out of my house. Can I do that?

    • I'm in a special historic district. How does this affect my plans?

    • I'm moving my business into an older building. Is there anything I should be aware of?

    • I've heard about impact fees. What are they, and will I be required to pay them before opening a business?

    • The building I'm going into used to be a warehouse. I'm going to open a beauty salon. Do I need to make changes to the building?

    • This sounds complicated. Do I need an attorney or an architect to help me?

    • What is my zoning and how does it affect my business?

    • Will I have to upgrade my new space for fire code compliance?

  • Police

    • During what hours is construction work allowed?

    • How do I file a complaint?

    • How do I obtain a copy of my police report?

    • I called about my neighbor's barking dog; Why did it take the police so long to respond?

    • I have received a citation for an equipment violation; what do I do after my vehicle has been repaired?

    • What are the water restrictions?

    • What can be done about an abandoned vehicle on private property?

    • What do I do when the police stop me?

    • What is bias based profiling?

    • Where can I have my fingerprints taken?

    • Where can I pay a parking ticket?

    • Where can I pay a traffic ticket?

    • Where do I obtain a restraining order?

  • Public Works

    • Are water restrictions still in effect?

    • Can a person receive more than one ticket per day?

    • How do I purchase a beach parking permit?

    • I'm Developing a property do I need to dedicate Right Of Way to the city?

    • Is it true I can only park on Atlantic Avenue for 3 hours?

    • What are the payment options for a traffic violation?

    • What is Parkmobile?

    • What is the consequence for non-payment and how long after non-payment will this happen?

    • What is the late payment fee information

    • What's the fee for unlawful parking (standard) violation?

    • Where do I find contact information?

    • Where do I find information on parking?

    • Where do I find information on the Trolley?

    • Where do I pay a Parking citation?

    • Who do I call to report a drainage problem?

    • Who do I call to report a pot-hole?

    • Who do I call to report a sidewalk in need of repair?

    • Who do I call to report a street light problem?

    • Who do I call to report a traffic light problem?

    • Who do I call to request information on Street Closures for Special Events?

    • Who do I contact to have a street sign installed?

  • Solid Waste and Garbage Services

    • How do I dispose of batteries?

    • Who gets a City roll-out garbage cart and recycling bin and how do I get them?

  • Stormwater

    • Developing or re-developing one acre or more?

    • How does Delray Beach calculate assessments?

    • SAM and Helpful Resources

    • Stormwater Assessments

    • What can I do as a resident?

    • What is NPDES?

    • What is stormwater and where does it go?