City Manager Welcome Letter

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 Friends, Neighbors and Visitors,

Welcome to the City Manager’s webpage. It is a great honor to serve as your City Manager and call Delray Beach my home. I have admired the City from afar for many years and I am proud to be assisting our government and community on continuing to keep the City of Delray Beach America’s Most Fun Small City.

Delray Beach is a thriving and growing community, a popular destination for both tourists and new residents. What attracted me most to the City was more than just its vibrant, world-class downtown and beaches, but also Delray Beach’s rich history, diverse culture and promising future.

I am confident that our Ultimate Team of Teams approach to excellence and problem-solving will help us accomplish many great things by communicating and focusing on the City Commission’s vision, strategic priorities and goals and objectives which are reviewed annually and updated quarterly. Our team works collaboratively with the City Commission and many stakeholders and partners to help focus our strength, character and passion in achieving all the great things the community desires.

Through our guiding principles and key strategic goals, we have set an expectation of creating a local government of excellence using the governmental performance principles of: alignment, accountability and continuous improvement. Alignment will help us all develop organizationally and align our budget, departmental strategic plans, improvement plans and the City Commission’s goals and objectives to serve the broader vision for the City of Delray Beach. Practicing accountability requires constant communication and quarterly performance updates with the City Commission. Continuous improvement is a best practice that all departments are engaged in by constantly working toward getting better at what we do to ensure high-performing programs, services and long-term outcomes that fulfill our vision and community expectations.

The City’s core values of S.P.I.R.I.T. make a meaningful connection between our work and our personal actions and accountability:

Service before Self

Performance Excellence in All We Do

Integrity First

Responsible to our Community

Innovative Mindset

Teamwork a Must

These foundational values establish the framework for expectations at all levels within the City of Delray Beach organization. They are essential for our daily decision-making; provide transparency and equity; guide us in effectively executing plans and strategies; and, help us ensure a work environment that inspires staff to new levels of achievement. While I am responsible for leading the team in executing the City Commission’s policies, our ultimate success is dependent on working collaboratively both within the organization as well as with our external partners and stakeholders. Our pledge is that all City employees shall embrace these core values and pursue continuous improvement knowing that this will lead us toward Performance Excellence in All We Do.

In closing, and on behalf of the entire City government Excellence Team, we are committed to the community we love and are driven to do all we can to keep Delray Beach the best place to live, work and play. If you have any questions, concerns, or just want to say hello, please feel free to contact me. I look forward to hearing from you!

Sincerely,

Mark R. Lauzier

City Manager