As a result of a recent raw water main break, the City temporarily opened emergency water interconnections with the City of Boca Raton and the City of Boynton Beach to maintain reliable water service.

At this time, the water supplied through these interconnections is disinfected using chloramine rather than free chlorine, which is the disinfectant currently used by our system. This notice is provided as a precautionary measure only.

There are no known health effects associated with this temporary change in disinfectant, and the water continues to meet all applicable state and federal drinking water standards. Most customers will not notice any difference in their water.

Once the situation is fully resolved and normal operations are restored, we will promptly notify our customers.

If you have specific concerns—such as for dialysis, aquariums, or other sensitive uses—please contact us for additional guidance.

Thank you for your patience and understanding as we work to ensure continued safe and reliable water service.

Questions? Please call the Utilities Department Customer Service team at (561) 243-7312 Monday through Friday from 7 a.m. to 3:30 p.m.

Click here to read Citywide Water Use Advisory